PS
Phillip S

1 reviews | Active since Apr 2020

30 Jun 2024, 17:03

DAYLIGHT *******!

Can I please have someone from Supabets call me back that is customer centric and not useless, arrogant or inpatient for no good reason like the agents on the live chat, agents like Phumza, Njabulo, Christian and Lerato to name a few. They clearly show that they are untouchable no accountability by not recording customer interaction, unless the system is not that sophisticated. I have a problem where their system locks a certain amount that can only be used on expensive platforms and have been struggling to get this sorted for the past 8 days. It's daylight ******* if you ask me.

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Replies (1)
Supabets
Supabets's reply30 Jun 2024, 17:37
Official
Hi  Phillip 

We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.

We apologize for any inconvenience this might have caused.

Kind regards,

Supabets Gaming Group.