PU
Patience U

1 reviews | Active since Mar 2021

30 Mar 2021, 09:15

******** acts by Supabets Nigeria. They are planning to run away with people's money.

Supabets is Practicing Criminology acts currently, Supabets Nigeria in particular, how can a Bet site just suddenly paused all services going on & is boldly saying that they don't know when they are going to restore their own site back! and didn't even care about people's funds that are in there which they want to use for something meaningful in their life. Is this not a way of running with people's money???? My money I deposit is there, and Supabets Nigeria is telling me that they don't know when they will come back, So that means this can stay even a year or they might not even return for ever, and that is why they don't want to tell us the customers. Please this is totally out of professionalism. When are we getting the site back is your duty to know.

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Replies (9)
Supabets
Supabets's reply30 Mar 2021, 09:22
Official
 Hi Patience

Thank you for contacting us!
Supabets Nigeria has been running an upgrade on the platform to improve features and performance but it seems to be  taking more time than expected. Please note that your winnings are safe and your tickets will be settled automatically as soon as the upgrade is done. We do apologize for the inconvenience caused.

Regards,

Supabets Support Team

 
PU
Patience U's update30 Mar 2021, 09:29
Reviewer Update
Will this upgrade or maintenance claimed by you people ever gonna Finnish or be done??! For Gods sake this very bad in this modern age of technology that a company don't know when it's on site maintenance is gonna be done, Beleive me majority of customers in Nigeria are very worried, even the ones in my Town. You people should try and hasten up this stuff, Don't forget you keep people's money hostage. We are restless. I am restless.
Supabets
Supabets's reply30 Mar 2021, 11:22
Official
 Good day

We apologize for the inconvenience caused, as this is a technical issue, we have no specific time frame as to when this issue will be resolved but our technicians are working on resolving the issue.

 Supabets Gaming Group 
PU
Patience U's update30 Mar 2021, 11:25
Reviewer Update
But will this upgrade ever gonna be done? As in be Finnished and we accessed the site back as normal ever again. ?
Supabets
Supabets's reply30 Mar 2021, 11:49
Official
Hi Patience U 

Maintenance will be completed shortly . Please remain patient and we will advise.


Supabets Gaming Group. 
Supabets
Supabets's reply30 Mar 2021, 15:58
Official
Good Afternoon Patience

The contact details in which you provided us with goes straight to voicemail , Will you be able to provide a time in which we can be in contact with you - Alternatively an email was sent out to you from us requesting further details, You can get back to us on email as well.

Look forward to hearing from you

Kind Regards
Supabets Gaming Group.
Supabets
Supabets's reply30 Mar 2021, 16:11
Official
Furthermore we are still running an upgrade on our platform and your tickets will be settled as soon as it's done. Please provide us with the winning bet slip so that we can make a follow up. Once again we do apologies for the inconvenience caused.
PU
Patience U's update30 Mar 2021, 16:42
Reviewer Update
My issue is not a winning ticket, It's a huge sum deposit which I made, and I can't be able to use the funds to make bet because it's on maintenance, Without me making bets with my deposit, I can't get winning to withdraw. Let them allow me to make bets so I can use my already deposited funds. Since 17th the site has been non-functional.
I'm a Nigerian customer.
Supabets
Supabets's reply31 Mar 2021, 08:54
Official
Good day

Could you kindly send us your contact details so that one of our agents can contact you.

Regards
Supabets Gaming Group