fJ
faulha J
1 reviews | Active since Nov 2018
05 Nov 2018, 12:11
Credit my account or reverse my money
Good day.
I spoke with one of your consultant by the name Karabo and she was telling me that my payment i made since on 30-10-2018 was *****.
I do not understand what seemed to be ***** in my payment as it reflecting on your account that i made payment to my supabets account using my reference.
If my account would not be credited, can you please reverse my payment atleast or advise the way forward on this.
I do not want to see this as an attempt of me been ******.
Thank you
Helpful (0)
Replies (5)0
Replies (5)
Supabets's replyOfficial
05 Nov 2018, 12:17Good day Janine
We acknowledge receipt of your review which has been sent to our support team. One of our agents will be in contact with you soon.
Kind regards
Supabets Gaming Group
We acknowledge receipt of your review which has been sent to our support team. One of our agents will be in contact with you soon.
Kind regards
Supabets Gaming Group
Supabets's reply05 Nov 2018, 12:17
Official
Good day Janine
We acknowledge receipt of your review which has been sent to our support team. One of our agents will be in contact with you soon.
Kind regards
Supabets Gaming Group
We acknowledge receipt of your review which has been sent to our support team. One of our agents will be in contact with you soon.
Kind regards
Supabets Gaming Group
fJ
faulha J's updateReviewer Update
05 Nov 2018, 13:37Good day.
Thank you for getting back to me.. spoke with a consultant who confirmed my payment is showing on your system . i later received another call 25 mins later asking me to go and confirm from the bank if my payment was an immediate payment or not.
i do not seem to understand a payment that was done on the 30-10-2018 off which you have confirmed to received. now i have to go to bank and ask if the payment was an immediate payment.? this doesn't add up at all.
please tell me what i need to go and confirm in the bank when clearly you are seeing my payment on your account with my reference
fJ
faulha J's update05 Nov 2018, 13:37
Reviewer Update
Good day.
Thank you for getting back to me.. spoke with a consultant who confirmed my payment is showing on your system . i later received another call 25 mins later asking me to go and confirm from the bank if my payment was an immediate payment or not.
i do not seem to understand a payment that was done on the 30-10-2018 off which you have confirmed to received. now i have to go to bank and ask if the payment was an immediate payment.? this doesn't add up at all.
please tell me what i need to go and confirm in the bank when clearly you are seeing my payment on your account with my reference
Supabets's replyOfficial
05 Nov 2018, 14:22Good afternoon
We acknowledge receipt of your review. An agent will be in contact with you soon.
Kind regards
Supabets Gaming Group
We acknowledge receipt of your review. An agent will be in contact with you soon.
Kind regards
Supabets Gaming Group
Supabets's reply05 Nov 2018, 14:22
Official
Good afternoon
We acknowledge receipt of your review. An agent will be in contact with you soon.
Kind regards
Supabets Gaming Group
We acknowledge receipt of your review. An agent will be in contact with you soon.
Kind regards
Supabets Gaming Group
Supabets's replyOfficial
05 Nov 2018, 16:16Good afternoon Janine
We have been trying to get hold of you several times this afternoon with no success. We will keep on trying to contact you, however we urge you to get in contact with your bank as the deposit does not reflect in any of our bank accounts.
Kind regards
Supabets Gaming Group
We have been trying to get hold of you several times this afternoon with no success. We will keep on trying to contact you, however we urge you to get in contact with your bank as the deposit does not reflect in any of our bank accounts.
Kind regards
Supabets Gaming Group
Supabets's reply05 Nov 2018, 16:16
Official
Good afternoon Janine
We have been trying to get hold of you several times this afternoon with no success. We will keep on trying to contact you, however we urge you to get in contact with your bank as the deposit does not reflect in any of our bank accounts.
Kind regards
Supabets Gaming Group
We have been trying to get hold of you several times this afternoon with no success. We will keep on trying to contact you, however we urge you to get in contact with your bank as the deposit does not reflect in any of our bank accounts.
Kind regards
Supabets Gaming Group
fJ
faulha J's updateReviewer Update
05 Nov 2018, 16:51Good day.
I have not received any call from you yet. and my payment for R1200 was confirmed by one of your consultant. he was even the one who confirmed with me that i indeed made the deposit and he can see it on system. payment from Capitec to FNB.
I have forwarded the proof of payment to ********** ********** and also via your whatsapp channel. they confirmed seeing my payment for R1200
Username : Type0120
This is indeed pathetic. i guess i have to start believing all the negative reviews i have been reading about supabets and there staffs.. this is quite obvious someone in there is trying to take my money
fJ
faulha J's update05 Nov 2018, 16:51
Reviewer Update
Good day.
I have not received any call from you yet. and my payment for R1200 was confirmed by one of your consultant. he was even the one who confirmed with me that i indeed made the deposit and he can see it on system. payment from Capitec to FNB.
I have forwarded the proof of payment to ********** ********** and also via your whatsapp channel. they confirmed seeing my payment for R1200
Username : Type0120
This is indeed pathetic. i guess i have to start believing all the negative reviews i have been reading about supabets and there staffs.. this is quite obvious someone in there is trying to take my money