cancelling bets

On the 18 August 2017 i did a atm deposit of R120.00 at a standard bank atm when i check my balance on my i see i got R220.00. That means i got an extra R100.00 from you guys it could be a mistake on your side so i decide to use the extra R100. Then on sunday the 20 August i deposited R250.00 and on saturday i also deposited R200.00. On the 25th august i deposited R100.00 i placed lotto bets( SA powerball). but i see that all my bets were cancelled that i did on the 25 august that made me very angry the fact that i won. I dont think its fair that you can just cancel my bets like that without notifying me. I didnt do anything wrong the error was on your side you could have at least took the money from account before i even placed the bets. Is the way you guys treat your customers you just log in their accounts and cancel bets. I didnt win a lot of money it was only R180.00 but thats not the point what if it was 100k or million rand that you guys cancelled. So please can someone give me answers. I think it would be only fair if you guys credit me my R180.00 that i won. My usename : sebastian. Show quoted text Good day

Its been 48 hours no one has gotten back to me. I just want to know if you guys are going to refund me my money or not. What you guys did goes against the south african gamaling rules if you look at section 5 act 5.1.2 in states there. To be honest am very dispointed i have been a supabet customer since 2012 and i have never had this problem please get back to me asap.

On 26 Aug 2017 10:41, "Nhlakanipho Sebastian Gwetyana" ********** wrote: Good day

On the 18 August 2017 i did a atm deposit of R120.00 at a standard bank atm when i check my balance on my i see i got R220.00. That means i got an extra R100.00 from you guys it could be a mistake on your side so i decide to use the extra R100. Then on sunday the 20 August i deposited R250.00 and on saturday i also deposited R200.00. On the 25th august i deposited R100.00 i placed lotto bets( SA powerball). but i see that all my bets were cancelled that i did on the 25 august that made me very angry the fact that i won. I dont think its fair that you can just cancel my bets like that without notifying me. I didnt do anything wrong the error was on your side you could have at least took the money from account before i even placed the bets. Is the way you guys treat your customers you just log in their accounts and cancel bets. I didnt win a lot of money it was only R180.00 but thats not the point what if it was 100k or million rand that you guys cancelled. So please can someone give me answers. I think it would be only fair if you guys credit me my R180.00 that i won. Its been 3 days and nobody got back to me to explain what happened i have sent emails to ********** ********** ********** but none respond to my emails i have sent them 3 emails since saturday the 26.08.2017 by no answer. All i want is for someone to give me feedback and my money.