BL
Bonga L
1 reviews | Active since Feb 2024
26 Feb 2024, 08:50
Cancelled winning ticket
I m so disappointed with Supabets after they cancelled my winning ticket (CodeSTC***R9-17950) stating inconclusive results. The game was finished flashscore, aiscore have the results. So those results from those sites were guessed, unhappy..
Helpful (0)
Replies (4)0
Replies (4)
Supabets's replyOfficial
26 Feb 2024, 11:32 Hi Bonga Lawrance
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group.
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group.
Best regards,
Supabets's reply26 Feb 2024, 11:32
Official
Hi Bonga Lawrance
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group.
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group.
Best regards,
BL
Bonga L's updateReviewer Update
26 Feb 2024, 12:27Here is my email ***,
Ticket number Code
STC***R9-17950
Kindly Regards
Ticket number Code
STC***R9-17950
Kindly Regards
BL
Bonga L's update26 Feb 2024, 12:27
Reviewer Update
Here is my email ***,
Ticket number Code
STC***R9-17950
Kindly Regards
Ticket number Code
STC***R9-17950
Kindly Regards
Supabets's replyOfficial
26 Feb 2024, 14:13 Hi Bonga Lawrance
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group.
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group.
Best regards,
Supabets's reply26 Feb 2024, 14:13
Official
Hi Bonga Lawrance
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group.
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group.
Best regards,
BL
Bonga L's updateReviewer Update
16 Aug 2024, 17:59Hi Supabets.
Same thing happened on the following ticket number Code
STU*** . Volleyball match was not concluded. But it was decided that the ticket is a lost. While my first complaint on the 26 February 2024, u chose to results the ticket as void stating that the match was not concluded. I need explaination
Same thing happened on the following ticket number Code
STU*** . Volleyball match was not concluded. But it was decided that the ticket is a lost. While my first complaint on the 26 February 2024, u chose to results the ticket as void stating that the match was not concluded. I need explaination
BL
Bonga L's update16 Aug 2024, 17:59
Reviewer Update
Hi Supabets.
Same thing happened on the following ticket number Code
STU*** . Volleyball match was not concluded. But it was decided that the ticket is a lost. While my first complaint on the 26 February 2024, u chose to results the ticket as void stating that the match was not concluded. I need explaination
Same thing happened on the following ticket number Code
STU*** . Volleyball match was not concluded. But it was decided that the ticket is a lost. While my first complaint on the 26 February 2024, u chose to results the ticket as void stating that the match was not concluded. I need explaination