EF
Elton F

1 reviews | Active since Jul 2023

01 Jul 2023, 01:18

Best cons, no good reviews, this casino must die

This casino is a a bunch of cons, there system that they put in place is there only to rob customers, I never ever experienced this by another casino make a deposit via PayU debit card/credit not eft.the point I wanna get across is not eft, so I don't get any proof of payment on my banking app if it's not eft, I lost money before using the same method twice, this time I told them what happened in the past and there calls are record and will be made available to you upon request right, I got proof of what they wanted, contacted PayU and they gave me what I needed and got emails clearly stating that if there's any problem, supabets can contact them, I gave Supabets what they want and forwarded PayU mail to them, these ****ers after all the time and effort I put in these ****ers tell me they can see my transaction but there's an error, now I must send detailed proof of payment, I already sent all my **** to them and told them proof of payment doesn't come up on internet banking if not eft, um I got all the things you wanted because I told you what happened before, they are bunch of bots, bs customer service, I got names emails saved I will post all that on another platform if I can, customer service never experienced this yet and I put in a lot by them and these ****ers still treat you like a ********, if you get and pay for what you want there shouldn't be any problem, they are there to **** off customers, it's two weeks still waiting on feedback nothing, your auto response can ****en die, last comment don't ever start at this casino, you work during the day then have to give all this time to a bunch of cons/****s that serves no purpose at all. You will only know once it happens worst customer service ever, never ever experienced this anywhere else like I said the system designed to con

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Replies (4)
Supabets
Supabets's reply01 Jul 2023, 09:26
Official
 Hi Elton 

We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.

We apologize for any inconvenience this might have caused.

Kind regards,

Supabets Gaming Group. 
Supabets
Supabets's reply01 Jul 2023, 09:28
Official
Please note that we have tried calling you and it goes to voicemail, Please provide us with an alternative number so we can contact you
EF
Elton F's update01 Jul 2023, 10:39
Reviewer Update
Don't contact me, it's all a lot of bs you try to get across, then you tell me it's been escalated and never get back to me, you have all the information you need, don't let me dispute this matter, because you don't wanna pay your customers and that's another Avenue for customers and you guys don't wanna go down that route, you will loose much more than just that deposit that you don't wanna payout
Supabets
Supabets's reply01 Jul 2023, 11:58
Official
Please note that your account has been credited.