EM
Ernest M

1 reviews | Active since Oct 2017

15 Feb 2018, 15:51

Bad Service from Supabets 14/02/2018

I placed a table tennis bet on the 14/02/2018 and the operator accepted ticket. It was around 12:36pm when i placed my bet and the match took place at 13:30pm resulting in my ticket winning. To my surprise at 14:33 instead of the bookmarkers paying my winning ticket, they cancelled it and refunded my R50 that i had used to bet with!!! ********* *********.

I spend a lot of money with Supabets every week but they cant even pay me a lousy R215 I have been in contact with the agents there but they keep telling me that my query has been dealt with...

0
Replies (7)
Supabets
Supabets's reply15 Feb 2018, 16:00
Official

Good day

We acknowledge receipt of your review. We would very much like to investigate this matter and assist you. Please be so kind as to provide your Supabets username and contact number in order for one of our agents to contact you.

Hope to hear from you soon.

Kind regards

Supabets Gaming Grou

EM
Ernest M's update16 Feb 2018, 09:31
Reviewer Update
Username: Ernest Mokoko **********
Supabets
Supabets's reply16 Feb 2018, 09:36
Official

Good day

Thank you for providing us with your details. An agent will be in contact with you soon.

Kind regards

Supabets Gaming Group

EM
Ernest M's update19 Feb 2018, 12:17
Reviewer Update
Good day When will an agent get in touch with me it's been 3 days now?
EM
Ernest M's update19 Feb 2018, 12:34
Reviewer Update
When will an agent contact me because it's been 3 days now and not even 1 phone call
EM
Ernest M's update19 Feb 2018, 14:51
Reviewer Update
i have my phone with me and i assure you no one has called me **********
Supabets
Supabets's reply19 Feb 2018, 16:15
Official

Good day

I understand and apologise. Please could you then confirm your number with us in order to assist you.

Thank you

Supabets Gaming Group