TI
Tauriq I

1 reviews | Active since Aug 2023

15 Aug 2023, 18:05

Bad customer service

I have been trying to withdraw the money that I won for the past 3 days now. I have spoken to one of the agents and they advised me that I need to send screenshots what I did which I have done. All they do is just read my messages but do not reply. This is the worse customer service that I have ever experienced. I just want the money that I have won.

0
Replies (4)
Supabets
Supabets's reply15 Aug 2023, 18:15
Official
Hi There 

We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.

We apologize for any inconvenience this might have caused.

Kind regards,

Supabets Gaming Group.
Supabets
Supabets's reply15 Aug 2023, 18:28
Official
We are trying to contact you on the following number :  069 **** 52 However it goes straight to voicemail - Please confirm a alternative number or time in which we can contact and assist you accordingly. 

Kind regards,

Supabets Gaming Group.
TI
Tauriq I's update15 Aug 2023, 19:00
Reviewer Update
Hi
Are you guys not able to email me please as I am at work and can't take calls.
This email address is ***
Supabets
Supabets's reply15 Aug 2023, 19:23
Official
Hey there Yasmine Isaacs,

We apologize for any inconvenience this might have caused, Will contact you via email now.


Kind regards,

Supabets Gaming Group.