DK
Dinah K

1 reviews | Active since Feb 2024

14 Feb 2024, 18:03

Bad betting site ever 🙆♀️

In all the betting sites i have today i chose this one wow i am so disappointed not that i am surprised, it happened to me once 3 yrs back and i told myself i will never play on Superbet.this u bought a small amount of voucher just to check it went through just today morning I bought a voucher it went through i went to play slots there was nothing.i logged out and in no money.i communicate with them via all their platforms and also sent my screen short their telling me the had escalated it to the relevant department.until now still nothing.i feel so stupid because I have other betting sides and never got any problem.you don't care how many draws we miss you guys cant fix anything.like I don't understand how come loaded deposited disappear i just fail to understand.what you guys are its uncalled for.help please i am so tired yho worst Valentine ever

0
Replies (5)
Supabets
Supabets's reply14 Feb 2024, 18:16
Official
Hi  Dinah Kekana 

We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.

We apologize for any inconvenience this might have caused.

Kind regards,

Supabets Gaming Group. 
DK
Dinah K's update14 Feb 2024, 19:40
Reviewer Update
They did via WhatsApp,same message since morning it was hand over to the relevant department.i also went check if the money is there still Nothing the anxiety i get when checking the balance its too much.what a day
Supabets
Supabets's reply14 Feb 2024, 20:11
Official
 Hi  Dinah Kekana 

We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.

We apologize for any inconvenience this might have caused.

Kind regards,

Supabets Gaming Group. 
DK
Dinah K's update15 Feb 2024, 10:00
Reviewer Update
Hi I think this is the best way to communicate and you answer so fast than other superbet platforms.so if things like this happened before how long does it take to get the disappearing money as now there's no communication at all or I just contribute I must forget about it and move on coz wow it's so not cool logging in to check and find nothing
Supabets
Supabets's reply15 Feb 2024, 10:42
Official
 Hi  Dinah Kekana 

We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.

We apologize for any inconvenience this might have caused.

Kind regards,

Supabets Gaming Group.