LR
Lauren R

1 reviews | Active since Oct 2023

03 Feb 2024, 16:59

Bad bad bad

Horrible customer service ,unwilling it seems to help , I've been waiting almost 3 days for a withdrawal I call calls cut I mail no response W when they do respond its the same bullet script over and over R 30 minutes for withdrawals *** story extremely disappointed

0
Replies (10)
Supabets
Supabets's reply03 Feb 2024, 20:32
Official
Hi Lauren 

We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.

We apologize for any inconvenience this might have caused.

Kind regards,
Supabets Gaming Group.
LR
Lauren R's update04 Feb 2024, 06:43
Reviewer Update
So it's day 3 and I'm still waiting to receive the money won , was assured that I would be contacted still nothing. Send emails no response when they do respond they tell you it's been escalated, I've been told that 40 times now . I'm so annoyed I can **** out a elephant, not because of the money the disregard is what gets me all they are is lip service at this point
Supabets
Supabets's reply04 Feb 2024, 10:27
Official
 Hi Lauren 

We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.

We apologize for any inconvenience this might have caused.

Kind regards,
Supabets Gaming Group. 
LR
Lauren R's update04 Feb 2024, 11:52
Reviewer Update
You keep saying that but still no result no response to my emails calls don't get answered I'm so annoyed, honestly it's ****ed up
Supabets
Supabets's reply04 Feb 2024, 14:00
Official
Hi Lauren 

We acknowledge receipt of your review and thank you for bringing this to our attention. We have tried to contact you but could not get hold of you, kindly provide an alternative number so that we can call you.

We apologize for any inconvenience this might have caused.

Kind regards,
Supabets Gaming Group. 

Supabets
Supabets's reply04 Feb 2024, 17:13
Official
Hi  Lauren 

We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.

We apologize for any inconvenience this might have caused.

Kind regards,

Supabets Gaming Group. 
 
LR
Lauren R's update05 Feb 2024, 13:27
Reviewer Update
It doesn't help u respond here but my problem still isn't solved u guys are ***********, don't care and are lazy that's how I c it
Supabets
Supabets's reply05 Feb 2024, 13:34
Official
 Hi Lauren 

We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.

We apologize for any inconvenience this might have caused.

Kind regards,
Supabets Gaming Group. 
LR
Lauren R's update06 Feb 2024, 08:35
Reviewer Update
It's the 6th day now im still waiting can I maybe have the number for ur withdrawal department
Supabets
Supabets's reply08 Feb 2024, 13:11
Official
 Hi Lauren 

We acknowledge receipt of your review and thank you for bringing this to our attention. Kindly note that our technical team is working on resolving your issues, we really understand your frustration and hope that the issue will be resolved as soon as possible.

We apologize for any inconvenience this might have caused.

Kind regards,
Supabets Gaming Group.