Arrogant, *********** and lazy

This is my second review on hellopeter this week about Supabets, I withdrew money via Standard bank instant money on Wednesday which I have not received to this day, I made several attempts to contact Supabets via email, the branch and via telephone I keep on receiving the same answer "your query has been escalated to the relevant department" . No one seems to know what's going on staff is lazy to do their jobs, it's just delay after delay.