DN
Dimakatso N

1 reviews | Active since Dec 2022

21 Dec 2022, 21:50

Another poor customer service-They ignore you like nothing

Active First Deposit Bonus 2022 ZAR 1,606.5 31/12/2022 23:59:00 Show details

....Showing you how the bonus options look from supabets. I send the email this morning informing supabets that my bonus "show details" button is not working. Mpho failed again with a defferent matter to give me a feedback. He gave me a suggestion, I told him that I did everything he said and still the button was not working.

I made a phone call asking what is my current turnover for my bets and one of the consultant said they will get back to me but even now im still waiting!!! What it my % turm over on my 100% First Deposit Bonus 2022. How much must I still wager because I can't view it on my side as show details button is not working. I send the screenshoot via Email three times already

0
Replies (4)
Supabets
Supabets's reply22 Dec 2022, 08:11
Official
 HI Dimakatso Ndlazi 

We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.

We apologize for any inconvenience this might have caused.

Kind regards, 

Supabets Gaming Group. 
DN
Dimakatso N's update22 Dec 2022, 16:36
Reviewer Update
Im still waiting for Mpho to give me a feedback on my Email.
I completed my bonus turn over but still it is not tranfered to my main wallat,
why?? I think there is a technical error and my bonus expires today,!!!
I can't view any bonus progress because showdetails button is not working.

Are you waiting for it to expire because you don't want to pay it?
Or you just dont care about my request??

someone help me as soon as possible because i worked hard for that R4500 please
Supabets
Supabets's reply22 Dec 2022, 19:13
Official
  Hi there Dimakatso Ndlazi,

 We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.

We apologize for any inconvenience this might have caused.

Kind regards, 

Supabets Gaming Group.
Supabets
Supabets's reply22 Dec 2022, 19:25
Official
Hi There Dimakatso Ndlazi,

We are trying to contact you on the following number : 081 **** 43 However it goes straight to voicemail - Please confirm a alternative number or time in which we can contact and assist you accordingly.

Kind regards,
Supabets Gaming Group.