1 reviews | Active since Sept 2016

16 Feb 2018, 03:27

accounts closed due to *****

After winning on the 8th feb my account was suspended after many years of losing and winning. I am very dissapointed because I have been calling the call center everyday since friday last week and have been told they will call me back but no one ever did, I also deposited R5000 into my account before I won big but it was never credited. I feel wronged especially when I was told that it is closed because of *****. I wonder if the person really looked at my profile. So please sort it out . User name is ********** 396.

0
Replies (3)
Supabets
Supabets's reply16 Feb 2018, 07:00
Official

Good day

We acknowledge receipt of your review. We apologise for your experience and we would very much like to assist you by investigating the matter.

Please be so kind as to either email your query to *** and include your Supabets username and contact number, or provide your details here directly in order to get an agent to assist you.

I trust you find the above in order and hope to hear from you soon

Kind regards

Supabets Gaming Group

's update16 Feb 2018, 09:08
Reviewer Update
So happy that it has been resolved . Thousands thanks to the team
Supabets
Supabets's reply16 Feb 2018, 09:18
Official

Good day

It was a pleasure assisting you. We strive to provide great service and ensuring customer satisfaction.

Please do not hesitate to contact us in future for assistance.

Kind regards

Supabets Gaming Group