MB
Moses B

1 reviews | Active since May 2010

01 Nov 2019, 09:54

ACCOUNT NOT CREDITED SINCE YESTERDAY-POOR CUSTOMER SERVICE

Yesterday around 12:30, I made a deposit of R50 into my Supabets account through EFT. After that, I made numerous requests through web chat platform for my account to be credited. In those numerous requests, I recall the names of two ladies I spoke to, Mpho and Busisiwe. Busisiwe promised me that my account will be credited but it was not, while Mpho left me hanging while we were still charting. Supabets customer service is extremely poor and it is goodbye for me. I am going to play with Sunbet where accounts are credited in less than a minute without making numerous unnecessary requests. Please refund me my R50 and I will go and play where I will be valued as a customer.

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Replies (1)
Supabets
Supabets's reply03 Nov 2019, 20:09
Official
Good evening Moses

We acknowledge receipt of your review. One of our agents will be in contact with you in due course.

We apologise for any inconvenience this might have caused you.

Kind regards

Supabets Gaming Group