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ntsieni R
1 reviews | Active since Mar 2015
12 Mar 2022, 16:16
Account not credited
I bought a 1foryou, it didn't go through, I enquired with them and told me to follow up with supabets as it shows on their side it has been redeemed, sent all the info and documents supabets requested. but even now, you keep getting same message, quiry forwarded to the relevant department. but nothing gets resolved....
Helpful (0)
Replies (7)0
Replies (7)
Supabets's replyOfficial
12 Mar 2022, 16:48 Hi There
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group
Supabets's reply12 Mar 2022, 16:48
Official
Hi There
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group
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ntsieni R's updateReviewer Update
14 Mar 2022, 19:46I wonder what a person really have to do, to be assisted, I just need the voucher I bought from your partners credited.. is that too much to ask?
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ntsieni R's update14 Mar 2022, 19:46
Reviewer Update
I wonder what a person really have to do, to be assisted, I just need the voucher I bought from your partners credited.. is that too much to ask?
Supabets's replyOfficial
15 Mar 2022, 06:43 Hi There
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group
Supabets's reply15 Mar 2022, 06:43
Official
Hi There
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group
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ntsieni R's updateReviewer Update
15 Mar 2022, 08:52I was promised that within an hour my account would be credited... Two hours later still nothing has been done... Wow
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ntsieni R's update15 Mar 2022, 08:52
Reviewer Update
I was promised that within an hour my account would be credited... Two hours later still nothing has been done... Wow
Supabets's replyOfficial
15 Mar 2022, 09:17 Hi There
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group
Supabets's reply15 Mar 2022, 09:17
Official
Hi There
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group
nR
ntsieni R's updateReviewer Update
15 Mar 2022, 10:10none of you understand the frustration, if you did, my money would have been credited long ago when I first laid a complaint, secondly I do not need an apology I need my voucher credited.
you just keep proving why people should not use your services, I mean the guts to call a person at 7am and promise lies 😡
you just keep proving why people should not use your services, I mean the guts to call a person at 7am and promise lies 😡
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ntsieni R's update15 Mar 2022, 10:10
Reviewer Update
none of you understand the frustration, if you did, my money would have been credited long ago when I first laid a complaint, secondly I do not need an apology I need my voucher credited.
you just keep proving why people should not use your services, I mean the guts to call a person at 7am and promise lies 😡
you just keep proving why people should not use your services, I mean the guts to call a person at 7am and promise lies 😡
Supabets's replyOfficial
15 Mar 2022, 10:16Good day
Please note that the technical team is working on resolving the issue, thank you for your patience.
Regards
Supabets Gaming Group
Please note that the technical team is working on resolving the issue, thank you for your patience.
Regards
Supabets Gaming Group
Supabets's reply15 Mar 2022, 10:16
Official
Good day
Please note that the technical team is working on resolving the issue, thank you for your patience.
Regards
Supabets Gaming Group
Please note that the technical team is working on resolving the issue, thank you for your patience.
Regards
Supabets Gaming Group