KA
Kyle A
1 reviews | Active since Jul 2019
20 Jan 2021, 08:11
ABSOLUTELY TERRIBLE CUSTOMER SERVICE!!!
Absolutely terrible customer service, i have spent nearly R20 000 on their site and they cannot even provide me with proper assistance in crediting a deposit that was deducted from my card, using the PayU method that they offer on their site. They keep asking me for proof of payment, which clearly if they were aware the PayU system does not provide. It has been more than 2 weeks now and no one can provide any clarity around this issue!! Why use a payment method on your site when you do not understand how exactly it works. Absolutely Disgusted!!
Helpful (0)
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Replies (2)
Supabets's replyOfficial
20 Jan 2021, 08:21Good day Kyle Ayer
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our agents will be in contact with you shortly.
We apologise for any inconvenience this might have caused.
Kind regards
Supabets Gaming Group
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our agents will be in contact with you shortly.
We apologise for any inconvenience this might have caused.
Kind regards
Supabets Gaming Group
Supabets's reply20 Jan 2021, 08:21
Official
Good day Kyle Ayer
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our agents will be in contact with you shortly.
We apologise for any inconvenience this might have caused.
Kind regards
Supabets Gaming Group
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our agents will be in contact with you shortly.
We apologise for any inconvenience this might have caused.
Kind regards
Supabets Gaming Group
Supabets's replyOfficial
20 Jan 2021, 08:53Good day Kyle Ayer
It was a pleasure assisting you with your query. Your account has been credited.
Reconsidering your rating on our service would be highly appreciated.
Please contact us in future for any further assistance.
Kind regards
Supabets Gaming Group
It was a pleasure assisting you with your query. Your account has been credited.
Reconsidering your rating on our service would be highly appreciated.
Please contact us in future for any further assistance.
Kind regards
Supabets Gaming Group
Supabets's reply20 Jan 2021, 08:53
Official
Good day Kyle Ayer
It was a pleasure assisting you with your query. Your account has been credited.
Reconsidering your rating on our service would be highly appreciated.
Please contact us in future for any further assistance.
Kind regards
Supabets Gaming Group
It was a pleasure assisting you with your query. Your account has been credited.
Reconsidering your rating on our service would be highly appreciated.
Please contact us in future for any further assistance.
Kind regards
Supabets Gaming Group