BP
Bongiwe P

1 reviews | Active since Jun 2024

03 Jun 2024, 10:24

I made a withdrawal but there's no payment into my account ,it's been 5 days now.i tried calling but they keep saying it will be approved but nothing is happening,they don't respond to emails and when you call some of their consulted are rude .

0
Replies (12)
Supabets
Supabets's reply03 Jun 2024, 10:28
Official
Hi Bongiwe Prosperity 

We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.

We apologize for any inconvenience this might have caused.

Kind regards,

Supabets Gaming Group. 
BP
Bongiwe P's update03 Jun 2024, 11:06
Reviewer Update
You keep saying the same thing ,just pay me instant of asking same questions and doing nothing
Supabets
Supabets's reply03 Jun 2024, 11:13
Official
 Hi Bongiwe Prosperity 

We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.

We apologize for any inconvenience this might have caused.

Kind regards,

Supabets Gaming Group. 
BP
Bongiwe P's update03 Jun 2024, 12:29
Reviewer Update
You Said you will get back to me with feedback until now ,I will never play supabets again ,your service is very poor ,why is it difficult for you guys to make payment .
Supabets
Supabets's reply03 Jun 2024, 12:56
Official
 Hi Bongiwe Prosperity 

We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration however your query has been escalated and you will receive feedback as soon as possible. 

We apologize for any inconvenience this might have caused.

Kind regards,

Supabets Gaming Group. 
BP
Bongiwe P's update03 Jun 2024, 13:09
Reviewer Update
You know what I'm tired you guys don't want to pay me ,I even send sreenshots of evidence. That you didn't pay but your consulted keep saying they paid,I made withdrawal 0n 28 of 500 which was pai then on the 29 I made another one for 500 which was not paid until today so if that's how you operate then is fine .I won't play or refere anyone to play supabets because you guys know how to **** poeple and insisted that you paid even though you can see proof
Supabets
Supabets's reply03 Jun 2024, 13:41
Official
 Hi Bongiwe Prosperity 

We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration however, your query has been escalated to Ozow for further investigation. Feedback will be provided shortly. 

We apologize for any inconvenience this might have caused.

Kind regards,

Supabets Gaming Group. 
BP
Bongiwe P's update04 Jun 2024, 16:29
Reviewer Update
Yesterday supabets consulted said I will receive my money but I didn't receive anything until today ,I called again and the said the money is paid ,I'm confused now because is been 6 days waiting for payment and I keep calling and wasting my airtime for nothing .their services is very bad
Supabets
Supabets's reply04 Jun 2024, 16:40
Official
 Hi Bongiwe Prosperity 

We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.

We apologize for any inconvenience this might have caused.

Kind regards,

Supabets Gaming Group. 
BP
Bongiwe P's update05 Jun 2024, 11:18
Reviewer Update
Supabets please stop lying and pay my money, one of your consulted called me and said I will get my money later or today now is after 11 I didn't receive anything,is been 8 days you keep calling and promising us ****s ,I think I will just come to your offices because you guys are full of games.im tired now
BP
Bongiwe P's update05 Jun 2024, 11:21
Reviewer Update
You said I will get my money yesterday later or today,now is after 11 there's nothing,why are you playing us mara .it's been 8 days calling you with my own airtime while you busy promising us nothing .please stop with this games I'm tired of calling and receiving your calls while you lie instant of paying my money
Supabets
Supabets's reply05 Jun 2024, 12:22
Official
 Hi Bongiwe Prosperity 

We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.

We apologize for any inconvenience this might have caused.

Kind regards,

Supabets Gaming Group.