JT
Joseph T
1 reviews | Active since Apr 2011
03 Feb 2025, 08:25
*****
I withdraw R401 on Wednesday into my bank account and someone cancelled it and did eWallet and withdraw it. And after many calls that i did there respond i got is that they can't help me because the the money paid already to the cellphone number. I then requested for the cellphone number that received the money they still refused.
I bet it's someone from Supabet who did this transection, i mean how can somene can changed my cellphone number and do the eWallet and change it back to my cellphone number without OTP's???
I cant afford to forfeit that money, i know R401 is a lil money but no just like that.
Helpful (0)
Replies (5)0
Replies (5)
Supabets's replyOfficial
03 Feb 2025, 12:04 Hi Joseph Thabana
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group.
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group.
Best regards,
Supabets's reply03 Feb 2025, 12:04
Official
Hi Joseph Thabana
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group.
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group.
Best regards,
JT
Joseph T's updateReviewer Update
03 Feb 2025, 12:08They called and the phone only rang 3 times and it hanged up. I then received email stating that they tried to call me. To be honest your customer service is very poor.
Anyway i am busy doing my own investigations with FNB.
Anyway i am busy doing my own investigations with FNB.
JT
Joseph T's update03 Feb 2025, 12:08
Reviewer Update
They called and the phone only rang 3 times and it hanged up. I then received email stating that they tried to call me. To be honest your customer service is very poor.
Anyway i am busy doing my own investigations with FNB.
Anyway i am busy doing my own investigations with FNB.
JT
Joseph T's updateReviewer Update
03 Feb 2025, 12:42I just a call from Kamogelo and he says these no way the money can be withdraw without my knowledge, so i asked him "am i that bored to just start lies"
FYI here with my ***** case number from FNB: ***
FYI here with my ***** case number from FNB: ***
JT
Joseph T's update03 Feb 2025, 12:42
Reviewer Update
I just a call from Kamogelo and he says these no way the money can be withdraw without my knowledge, so i asked him "am i that bored to just start lies"
FYI here with my ***** case number from FNB: ***
FYI here with my ***** case number from FNB: ***
Supabets's replyOfficial
03 Feb 2025, 14:01 Hi Joseph Thabana
Kindly note that our withdrawal team will conduct an investigation on your query and you will be provided with feedback soon.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group.
Kindly note that our withdrawal team will conduct an investigation on your query and you will be provided with feedback soon.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group.
Best regards,
Supabets's reply03 Feb 2025, 14:01
Official
Hi Joseph Thabana
Kindly note that our withdrawal team will conduct an investigation on your query and you will be provided with feedback soon.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group.
Kindly note that our withdrawal team will conduct an investigation on your query and you will be provided with feedback soon.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group.
Best regards,
Supabets's replyOfficial
03 Feb 2025, 14:04Hi Joseph Thabana
Please note that our withdrawal team will conduct an investigation and feedback will be provided as soon as possible.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group.
Please note that our withdrawal team will conduct an investigation and feedback will be provided as soon as possible.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group.
Best regards,
Supabets's reply03 Feb 2025, 14:04
Official
Hi Joseph Thabana
Please note that our withdrawal team will conduct an investigation and feedback will be provided as soon as possible.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group.
Please note that our withdrawal team will conduct an investigation and feedback will be provided as soon as possible.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group.
Best regards,