200% bonus

Worst experience I have ever received .

I was given a 200%deposit and I won 6 winnings when I logged in today 12/09/2020 2:44 it said i should withdraw R853,30 so I withdrawn R800 and I got a reference number, 10:10 I went to supabets soweto and gave them the otp and was told it was declining due to I didnt submit fica documentation and my account is not yet validated I must bring five documents so that it can be validated,I went home and I took required documentation for fica at 12:24 and it was sent they were no respond until we kekeletso called oreo to help us 15:10 oreo was able to assist and was told in 30 minutes it will be in a big books to be validated, 16:20 we called oreo and he personally went to big books to tell them to validate,when we were about to proceed they were no longer funds in my account they took it back and they say they thought it was ***** they will call me back and fix it,it was around 16:45.

At 17:05 we called and they say i did ***** with bettings,they didnt even ask the guy my user name,but they say its *****.

How can it say I must withdraw then boom it's a *****,if I did wallet it was going to be easy but because it was generated to go to the branch then this happens,I regret why I didnt do it via instant money,they are reaping us off

LeratoTsatsi01