1voucher redeemed on Supabets-Hours later funds still not reflecting.

I loaded a 1voucher on my supabets accounts this morning at 11:43am, an error message kept reflecting.

I contacted 1voucher and they confirmed that the voucher was loaded on supabets at 11:43.

I have sent numerous emails to supabets support for assistance on this matter.

Screen shot of the error message was sent, photo of the voucher was sent and screen shot of the transaction history under the 1voucher tab reflecting the voucher was loaded has all been sent to supabets, yet the funds are not reflecting on my account.

I have been receiving nothing but a run around from the support team ,requesting the same information from me over and over again.

It is now almost 4 hours later and this matter has still not been resolved.

This is very frustrating and disappointing, the fact that this is for such a small amount that I'm querying and hours later is still not resolved is shocking to say the least.

Service provided from support at supabets is very poor, I highly suggest that intensive training be provided.