NM
NEO M
1 reviews | Active since Feb 2023
27 Nov 2025, 14:16
100% BONUS MATCH ****, DONT FALL FOR IT
Yesterday i got an E-Mail from Superbets (please see attached) it read "Dont miss OUT!! 100% Bonus + R200k Every Wednesday with SUPERBETS .. i made deposits and no bonus recieved , i logged a complained on the service portal , and was told the promotion was not for Wensday ..they basically ****med me to depositing , the mail clearly states every WENSDAY... ,
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Replies (3)
Supabets's replyOfficial
27 Nov 2025, 14:40Hi NEO MOSALA
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group
Supabets's reply27 Nov 2025, 14:40
Official
Hi NEO MOSALA
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group
NM
NEO M's updateReviewer Update
27 Nov 2025, 15:29This is a terrible service you guys are giving me, you promise to give me, after 4 rings literally the phone Hangs ( i know these tricks from client service)... i call you back and still no assistance, i spoke to Ayanda Sigasa via email , who removes responsibility and gives me a response from the "the bonus department".. the email is clear the tag line attracted me to deposit so i can get a bonus , can somebody who a=understands assit me , read the email , i sent u proof , see attachments[Supabets] Re_ BONUS MATCH.eml 36.78 KB
NM
NEO M's update27 Nov 2025, 15:29
Reviewer Update
This is a terrible service you guys are giving me, you promise to give me, after 4 rings literally the phone Hangs ( i know these tricks from client service)... i call you back and still no assistance, i spoke to Ayanda Sigasa via email , who removes responsibility and gives me a response from the "the bonus department".. the email is clear the tag line attracted me to deposit so i can get a bonus , can somebody who a=understands assit me , read the email , i sent u proof , see attachments[Supabets] Re_ BONUS MATCH.eml 36.78 KB
Supabets's replyOfficial
27 Nov 2025, 16:34 Hi NEO MOSALA
One of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group
One of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group
Supabets's reply27 Nov 2025, 16:34
Official
Hi NEO MOSALA
One of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group
One of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group