1 reviews | Active since Jan 2017
Trolley plight
When it comes to the trolleys , it the most unpleasant customer experience. First of all the trolleys are so dirty that sometimes I have to get my wet wipes to wipe or get a box and flatten it , to put at the bottom. Then you get quite a number that a broken so one has to check before taking one. Finally, you are not assured of getting a trolley. I have on several occasions followed some one who has finished shopping to their car to get the trolley after they have finished putting their groceries in their car. Sometimes it`s the other way round when some one follows me to my car so they can get the trolley when am finished with it. A while ago I spoke to a supervisor and highlighted our trolley plight but months later nothing has been done. I think as customers we deserve better. Surely it cannot be that the management here are only interested in profits. They need to spend a couple of Rands and buy decent trolleys and increase the number of trolleys.
