1 reviews | Active since Aug 2017
Worst Service Ever!
<p>Stuttaford Van Lines was contracted to move furniture from Cape Town to Gauteng;</p> <p>On arrival several items were broken and when off loading furniture into the house, they even ended up breaking personal items not part of the move;</p> <p>They then offered to fix it after they've collected it; on delivering the items to complete strangers not even remotely close to my address (luckily the people contacted me to collect) I've discovered that they've super glued the items together - and they consider it fixed!</p> <p>They are demanding their payment without even compensating me for my damages which they've caused and not even apologising for delivering my goods to the wrong address!!</p> <p>Terrible service and very rude customer dealings!! Not recommended!!</p>
Dear Ms De Lange,
A very good day to you!
You can imagine our dismay at receiving such a devastating review about your recent move.
Please accept my personal and most humble and sincere apologies for what transpired here. I am desperate to establish what happened, as this is certainly not the world-class service that our valued customers have come to expect from us.
I promise you that I shall personally treat this matter with the utmost gravity it deserves in establishing what happened in order that I may provide you with a detailed report in this regard.
With best regards,
Mel Potgieter
Stuttaford Van Lines
Dear Ms De Lange,
A very good day to you!
You can imagine our dismay at receiving such a devastating review about your recent move.
Please accept my personal and most humble and sincere apologies for what transpired here. I am desperate to establish what happened, as this is certainly not the world-class service that our valued customers have come to expect from us.
I promise you that I shall personally treat this matter with the utmost gravity it deserves in establishing what happened in order that I may provide you with a detailed report in this regard.
With best regards,
Mel Potgieter
Stuttaford Van Lines