Stuttafords Van Lines extremely Poor service.

I was moved from Port Elizabeth to Durban. I realized that my TV screen was cracked upon unpacking the box in Durban. It has been more than 2 weeks since I logged a claim and my TV has not been replaced or fixed. I am being sent from Pillar to Post whilst my family is suffering without a TV and Stuttafords is quite. As it stands, it looks like it will be more than a month or more without a TV. I paid DSTV, Vodacom fibre and Netflix and all my money is going to waste because I cannot watch TV. This is not the service I paid for. I paid for quality and convenience and I am getting the total opposite. I am extremely frustrated and furious. I had so much faith in this company. After sharing my experience with a colleague, he was also very disappointed with them because when he relocated to Durban they damaged his fridge.