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Janie S

1 reviews | Active since Oct 2010

25 Jun 2019, 11:06

BEWARE- THEY ***** OU GOODS AND MONEY AND THEN DISSAPEARS

We have relocated internationally. Stuttafords gave us an quotation after sending an assessor to our house to draw up a complete inventory with measurements and a very comprehensive calculation of the volume needed. We were also told that she will make so provision for "extra space " in the quotation for the one or two things we might have missed. After accepting and signing hteir contract we sold allot of stuff that was on the original quote. they came to pack and the truck was not even filled. However when they had to ship the goods, they insisted we pay another R20 000 for volume "they missed during the assessment". they take forever to respond to any form of communication, there is no follow up from their side and no feedback from their side. They are absolute sharks, they now sit with more that 80% of our cost already paid and our goods and they do not want to resolve our issues or questions. Even after escalation it to their management.

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