JL
J L
1 reviews | Active since Aug 2020
17 Aug 2020, 22:13
Worst Prepaid Vendor
Worst experience with a prepaid vendor- Inaccuracy in their Meter readings, Poor customer service, The CEO doesn’t care, People are being exploited
Helpful (0)
Replies (1)0
Replies (1)
Stss Prepaid Metering's replyOfficial
18 Aug 2020, 13:31We are sorry to hear about your experience. As a safety net, we take physical meter readings at our own cost to eliminate the risk of faulty readings. Our General Manager will contact you to discuss your customer service experience, as we would like to know what happened in order to address the issue. We assure you of our best intentions at all times and sincerely apologise for any inconvenience experienced.
Stss Prepaid Metering's reply18 Aug 2020, 13:31
Official
We are sorry to hear about your experience. As a safety net, we take physical meter readings at our own cost to eliminate the risk of faulty readings. Our General Manager will contact you to discuss your customer service experience, as we would like to know what happened in order to address the issue. We assure you of our best intentions at all times and sincerely apologise for any inconvenience experienced.