LL
Lester L
1 reviews | Active since Mar 2024
27 Mar 2024, 14:33
Upgrade of Prepaid meter
The call centre agents were all helpful and willing to assist but not all knowledgeable on how to resolve my issue as the technician who came out was. I had to be without electricity for 12 hours before resolved. But grateful for the decision they made to have my meter replaced to the latest one.
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Stss Prepaid Metering's replyOfficial
02 Apr 2024, 15:46Thank you for taking the time to share your feedback with us. We sincerely appreciate your patience as we worked to address your query. Rest assured, we will thoroughly review your concerns with our call centre team to facilitate continuous improvement in our service standards.
Stss Prepaid Metering's reply02 Apr 2024, 15:46
Official
Thank you for taking the time to share your feedback with us. We sincerely appreciate your patience as we worked to address your query. Rest assured, we will thoroughly review your concerns with our call centre team to facilitate continuous improvement in our service standards.