Thabo was amazing

I haven't had good experiences with Stss in the past and moving back into a balwin property I was a bit skeptical. But after dealing with Thabo, I can happily say that the service levels have improved from a customer service perspective. I contacted the customer service centre on a Sunday morning to recharge my account due to the app nor web interface allowing me to deposit funds and Thabo was more than willing to assist to get my electricity loaded and explain what I need to do in future to manage my electricity and water top ups without the need to contact the customer support centre. Thank you Thabo your patience and willingness to assist is highly appreciated. Regards, Wesley.