N
Neo

1 reviews | Active since Jun 2022

27 Jun 2022, 11:44

Thabo !!! Thabo !!! Thabo !!! Super efficient service !!!

Thabo - customer service agent was extremely helpful in sorting out the metering issue that our new owner had at his apartment after spending a frustrating day ( Friday evening ) trying to load his credit token . The other agents kept telling the client to go recharge meter at his neighbours etc which did not work and couldn't assess that their was a problem with the previous account . Owners had to spend the night at a AirBnB .Spoke to Thabo the following day ( Saturday ) , did a thorough assessment and fixed the problem.

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Replies (1)
Stss Prepaid Metering
Stss Prepaid Metering's reply27 Jun 2022, 12:02
Official
Thank you for the valuable feedback. We are pleased to hear that Thabo was thorough and resolved the issue.