Thabo is a superstar

Been struggling with a payment that was paid into the wrong bank account but in one of Stss bank account from September 2020. Every time I needed to buy power I would phone the call center and hold for long, they would just lift so I can buy but not allocate or investigate why I had and a negative balance but Thabo bend over backwards for me he made sure the funds gets allocated to the correct account and he phoned me as he promised to give me feedback. And I wa very happy with the outcome I really must it was the first time I get satisfied with Stss because I always struggled. Thabo is really customer oriented and has a lot of patience. The fact that he took his time to investigate, resolved the issue and phoned me back to tell me I will never struggle again really means a lot. Please give him an incentive because I spoke to a lot of people but non of them did what Thabo did.I’m really happy with him