SN
Shanty N
1 reviews | Active since Sept 2019
27 Sept 2019, 23:13
Stss wallet should be cancelled.
I have been residing at Amsterdam estate under Balwin for 6 months before this new company came about and I usually paid about R600 a month in total for all utilities even during winter days when I used the heater. Ever since Stss , I’m being charged R70-120 a day for nothing even when I have nothing in use. This is ********** and frustrating.
Helpful (0)
Replies (4)0
Replies (4)
Stss Prepaid Metering's replyOfficial
01 Oct 2019, 15:46 Thank you for escalating the matter to STss, and giving us the opportunity to investigate the matter.
Stss Prepaid Metering's reply01 Oct 2019, 15:46
Official
Thank you for escalating the matter to STss, and giving us the opportunity to investigate the matter.
Stss Prepaid Metering's replyOfficial
01 Oct 2019, 15:47We can confirm that the physical readings do show moderate use, but the remote charges on electricity seems accelerated.
Stss Prepaid Metering's reply01 Oct 2019, 15:47
Official
We can confirm that the physical readings do show moderate use, but the remote charges on electricity seems accelerated.
Stss Prepaid Metering's replyOfficial
01 Oct 2019, 15:47The IT team has investigated the setup of your unit’s specific meter and subsequently corrected the matter. Irrespective, a technician was sent to confirm that the hardware wiring is in order as a quality check.
Stss Prepaid Metering's reply01 Oct 2019, 15:47
Official
The IT team has investigated the setup of your unit’s specific meter and subsequently corrected the matter. Irrespective, a technician was sent to confirm that the hardware wiring is in order as a quality check.
Stss Prepaid Metering's replyOfficial
01 Oct 2019, 15:47The IT team has investigated the setup of your unit’s specific meter and subsequently corrected the matter. Irrespective, a technician was sent to confirm that the hardware wiring is in order as a quality check.
Stss Prepaid Metering's reply01 Oct 2019, 15:47
Official
The IT team has investigated the setup of your unit’s specific meter and subsequently corrected the matter. Irrespective, a technician was sent to confirm that the hardware wiring is in order as a quality check.