AS
Awonke S
1 reviews | Active since Oct 2024
21 Oct 2024, 20:30
STSS voucher error
Worst service ever The phone rings forever without any assistance, been struggling to load electricity for more 24hours with no assistance. STSS do not care about service.
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Stss Prepaid Metering's replyOfficial
22 Oct 2024, 08:42Thank you for your feedback, and we apologize for the inconvenience caused. Our Call Centre Agent attempted to assist via live chat, but unfortunately, the conversation went quiet before the issue was resolved. We understand how frustrating this must have been and are glad to hear that our Call Centre Agent was able to contact you this morning and the issue has since been resolved. We are always working to improve our response times and service. If you encounter any further issues, please don’t hesitate to reach out—we’re here to help.
Stss Prepaid Metering's reply22 Oct 2024, 08:42
Official
Thank you for your feedback, and we apologize for the inconvenience caused. Our Call Centre Agent attempted to assist via live chat, but unfortunately, the conversation went quiet before the issue was resolved. We understand how frustrating this must have been and are glad to hear that our Call Centre Agent was able to contact you this morning and the issue has since been resolved. We are always working to improve our response times and service. If you encounter any further issues, please don’t hesitate to reach out—we’re here to help.