MM
Maureen M
1 reviews | Active since Sept 2015
17 Jul 2019, 22:15
STSS sucks!!!!
I have just recently moved into a flat at a complex in Cape Town. I am disgusted and highly disappointed in the HIGH charges that this darn service is charging me. I have paid this far, for a one bedroom flat, a total of R1200 for water and electricity for 3 weeks! Beyond ridiculous!!! I HATE this service. Bring back my prepaid meter. This is ridiculous!!!
Bad service all around! Ugh!
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Replies (4)0
Replies (4)
Stss Prepaid Metering's replyOfficial
22 Jul 2019, 14:46Thank you for contacting us via Hello Peter.
Stss Prepaid Metering's reply22 Jul 2019, 14:46
Official
Thank you for contacting us via Hello Peter.
Stss Prepaid Metering's replyOfficial
22 Jul 2019, 14:47 We are unable to locate your STss Account based on the information available from Hello Peter. Please email the details of your unit and the specifics of your query to ***. Our team would like to investigate the matter and resolve your high charge query.
Stss Prepaid Metering's reply22 Jul 2019, 14:47
Official
We are unable to locate your STss Account based on the information available from Hello Peter. Please email the details of your unit and the specifics of your query to ***. Our team would like to investigate the matter and resolve your high charge query.
Stss Prepaid Metering's replyOfficial
22 Jul 2019, 14:47The STss Wallet charges for your account are based on the usage information received from the smart meters. The water, electricity and, where applicable gas, are billed to 1 wallet for ease of management.
Stss Prepaid Metering's reply22 Jul 2019, 14:47
Official
The STss Wallet charges for your account are based on the usage information received from the smart meters. The water, electricity and, where applicable gas, are billed to 1 wallet for ease of management.
Stss Prepaid Metering's replyOfficial
22 Jul 2019, 14:47You can view the Wallet at any time on the App or website, to see your usage reflected in graphs. This will assist you in spotting usage spikes that may lead to higher charges. We look forward to your email and to being of assistance to you.
Stss Prepaid Metering's reply22 Jul 2019, 14:47
Official
You can view the Wallet at any time on the App or website, to see your usage reflected in graphs. This will assist you in spotting usage spikes that may lead to higher charges. We look forward to your email and to being of assistance to you.