KM
Kefentse M

1 reviews | Active since Mar 2020

02 Mar 2020, 16:04

STSS - Service That Sensationally STINKS!!!

Hi,

I am a resident of the Balwin GreenPark estate and have been since December 1st 2019. I have had nothing short of the worst experience from this "service provider" known as STSS, From *********** Management and staff right through to false or incorrect meter readings for both water and electricity. On average I spent over R4000 to date on electricity alone and my partner and I are hardly ever home. When we call their support desk they have this almost scripted dialogue that eventually ends with "we will send you the actual meter readings."

Warning: If you can help it stay away from any Balwin developments that use STSS as their service provider, We are learning that the hard way.

When our lease ends we are definitely NOT renewing.

Best regards, Agitated Resident.

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Replies (1)
Stss Prepaid Metering
Stss Prepaid Metering's reply03 Mar 2020, 17:43
Official
Thank you for contacting STss. The General Manager has confirmed that the matter has been attended to by making contact with you directly.