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Muneeb muneeb.swain

1 reviews | Active since Oct 2021

08 Oct 2021, 15:38

STSS Prepaid Support

I had the privilege of experiencing first class customer service from Jabu at the STSS prepaid support desk today. He was kind, helpful and extremely patient. I recently moved into my apartment and I had some difficulties with topping up my electricity meter using the online platform. As luck would have it, Jabu picked up and immediately assured me that he would take care of solving my problem. He was completely professional throughout the entire conversation. He assisted me with doing an emergency top-up, and then explained to me step by step how to go about setting up my online profile so that I could avoid running into any difficulties in the future. What can I say? This guy is a real asset to the company!

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Replies (1)
Stss Prepaid Metering
Stss Prepaid Metering's reply08 Oct 2021, 16:02
Official
Thank you for sharing your experience. We look forward to sharing your review and compliments with the Call Centre Agent who assisted you.