RS
Resham S
1 reviews | Active since Feb 2016
10 Oct 2019, 10:38
STSS Prepaid Metering
My tenant's bill at Balwin Amsterdam 324 was approximately R419 per month for Gas. Last month it was R3100. These STSS guys/Whitfields/Balwin are just ripping us off.
if not resolved this week i will be opening up a charge at SAPS.
No way one small household uses over 100kg worth of gas just for a stove an geyser.
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Replies (6)0
Replies (6)
Stss Prepaid Metering's replyOfficial
10 Oct 2019, 13:09Thank you for providing us an opportunity to respond. The physical meter installed and allocated to the unit by the Scheme was used to bill the account based on actual meter readings.
Stss Prepaid Metering's reply10 Oct 2019, 13:09
Official
Thank you for providing us an opportunity to respond. The physical meter installed and allocated to the unit by the Scheme was used to bill the account based on actual meter readings.
Stss Prepaid Metering's replyOfficial
10 Oct 2019, 13:10One cubic meter (m3) constitutes 1.96 kg of gas, and the Body Corporate determined a recovery rate of R41.99 per cubic meter, or R21.42 per kg gas consumed.
Stss Prepaid Metering's reply10 Oct 2019, 13:10
Official
One cubic meter (m3) constitutes 1.96 kg of gas, and the Body Corporate determined a recovery rate of R41.99 per cubic meter, or R21.42 per kg gas consumed.
Stss Prepaid Metering's replyOfficial
10 Oct 2019, 13:10Note your physical meter readings as follows: Wednesday, 18 September 2019, 371.633 m3 to Wednesday, 2 October 2019 (inclusive), 381.839 m3, which equates to 10 cubic meters or 19.6 kilograms of gas consumed.
Stss Prepaid Metering's reply10 Oct 2019, 13:10
Official
Note your physical meter readings as follows: Wednesday, 18 September 2019, 371.633 m3 to Wednesday, 2 October 2019 (inclusive), 381.839 m3, which equates to 10 cubic meters or 19.6 kilograms of gas consumed.
Stss Prepaid Metering's replyOfficial
10 Oct 2019, 13:10We can confirm that the account was billed in line with the physical meter readings.
Stss Prepaid Metering's reply10 Oct 2019, 13:10
Official
We can confirm that the account was billed in line with the physical meter readings.
Stss Prepaid Metering's replyOfficial
10 Oct 2019, 13:10Should you require assistance in investigating if the physical meter is accurate or to determine if there is a leak, kindly log a snag on the Balwin application. STss does not have the mandate to alter, change or investigate the infrastructure of the Scheme.
Stss Prepaid Metering's reply10 Oct 2019, 13:10
Official
Should you require assistance in investigating if the physical meter is accurate or to determine if there is a leak, kindly log a snag on the Balwin application. STss does not have the mandate to alter, change or investigate the infrastructure of the Scheme.
RS
Resham S's updateReviewer Update
10 Oct 2019, 13:49What was the readings for the previous month ? How many KGs of gas and units get consumed for R3100 ?
RS
Resham S's update10 Oct 2019, 13:49
Reviewer Update
What was the readings for the previous month ? How many KGs of gas and units get consumed for R3100 ?