STSS - New user support

Hi Dealt with Thabo as I needed assistance with the new STSS system that has just been implemented in our Apartment block. I only realised after our interaction that there was a full explanation in our Welcome Pack as to how to go about doing things, but Thabo patiently assisted me with my queries and didn't once tell me I will find the answers if I just took the time to read :) After our chat ended, I realised there was still one thing I needed to ask but for some reason the chat 'froze'. I then just closed it and did actually find the answer to my question in the help section. Lo and behold I got an email from Thabo afterwards to say that he saw my message but also saw that I had since come right. His assistance and patience was much appreciated.