STss is a **** company

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tanita

3 reviews | Active since Mar 2012

17 Sep 2020, 16:16 Stss is a ****. I currently reside in the Amsterdam estate, they use a prepaid service company called Stss, this company are ****ers. They refer to their services as prepaid however charge you a flat rate and still increase the rate with adjustments. They have been charging me increasing fees ever since I have moved in here. For a month they charge me R1000 alone for gas, which is not possible as this is a 1 bedroom apartment that has 2 occupants. I have been trying to speak to a manager to assist with my billing queries and each time I call in I am transferred to an agent who then Tells me the manager is not in and will call me back, I am still waiting for this manager to call me back after almost 10 calls to speak to this person. I strongly suggest that should balwin properties continue to use this service that you do not reside in any of their estates. I definitely will not be doing so as this has been nothing but a complete nightmare for me. I am a highly pregnant individual and this has caused me nothing but extreme stress during this time.