STSS exceptionally high water bill.

Please note that STss provides a utility recovery service to the Body Corporate. Our mandate is to recover the usage running through the meters owned by the Body Corporate, at the Body Corporate approved rates.  The cross-wiring only influenced the timing of the billing, not the quantity used or the amount charged, as the actual meters were labelled correctly, as confirmed by the Greenpark technicians. We can confirm that the wiring of your meters were corrected to charge at the correct times. To date we have confirmed your billing with the actual meters.  Meter testing was performed by Greenpark technicians and everything was reported to be in order by Estate Management. The billing is confirmed as correct.  For further assistance, please make contact with the Greenpark technicians through the Estate Manager.