DA
Dorothy A

1 reviews | Active since Jun 2024

27 Jun 2024, 08:42

Stss Excelkent service by Leslie Clark

Dear Dorette,

I have to comment service received from Leslie Clark. He really went the extra mile assisting me to not be without electricity tonight. Especially that the app was not allowing me to request a token. And my payment from FNB done instantly did not reflects yet. I sent proof of payment, which he loaded. Then could not access the R1000 due to app giving issues. I sent him an email ohh apologies forgot that phone went dead a ND he called me back when I had my conversation regarding why payment did not show. And there are so much more ...follow the flow chart of the events...he is an absolute star!!! Please use this recommendation when you do his performance appraisal ...a truely valuable asset in your team. Thank you Leslie Clark for excellent service received 👏 👍

Regards Dorothy Avvakoumides ***

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Replies (1)
Stss Prepaid Metering
Stss Prepaid Metering's reply27 Jun 2024, 10:18
Official
Thank you for your 5-star rating and wonderful compliment! We are thrilled to hear about your positive experience with Leslie. His dedication and efforts to ensure you were not without electricity are truly commendable. We appreciate you highlighting his exceptional service and look forward to sharing your review with him.