D
Dustin
1 reviews | Active since Jun 2020
03 Jun 2020, 09:53
SHOCKING ELECTRICITY BILL
Our initial interaction was smooth. STSS escalated and responded to emails with a good turnaround time. We were making headway. Six weeks later and we still havent received feedback on our query, instead, electricity has doubled. According to new information, we used R590 worth of electricity in 7 days, 7days? Not even a house with 4+ occupants and a running pool uses as much. What is going on STSS? How is this possible? Of the 7 days, we were at work for 3 of them. This cannot be possible.
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Stss Prepaid Metering's replyOfficial
03 Jun 2020, 13:44 Thank you for making contact with us. Our General Manager has reverted back to you on email with the details pertaining to the escalation. Rest assured he will take care of ensuring that you are informed and that your matter is resolved.
Stss Prepaid Metering's reply03 Jun 2020, 13:44
Official
Thank you for making contact with us. Our General Manager has reverted back to you on email with the details pertaining to the escalation. Rest assured he will take care of ensuring that you are informed and that your matter is resolved.