RR
Rivoningo R

1 reviews | Active since Mar 2022

07 Mar 2022, 11:40

Shepherd is flying the service excellence flag high for STss

Shepherd is an insightful, efficient and knowledgeable consultant. He was incredibly helpful in setting up STss services, provided a number of payment methods and he was able to pre-empt my need before I could even ask the question! I am thoroughly impressed by his service excellence and customer engagement skills! Another aspect was that when I followed up, Shepherd remembered my exact query and he patiently resolved the issue in a matter of seconds! I cannot thank you enough for such efficient service, Shepherd!

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Replies (1)
Stss Prepaid Metering
Stss Prepaid Metering's reply07 Mar 2022, 13:14
Official
Thank you for the wonderful feedback. We are proud to have such a knowledgeable and patient Call Centre Agent on our team. We look forward to sharing your compliments with Shephard.