Overly over charged!!!

I have a property at The Blyde 111. The usage is so abnormally high its frustrating. I have called and complained since febr2/March but still nothing. In the past week, the usage is 142kwh..that's way too high for a household for a family of 2 adults and 2 very little kids. It's still summer as well.. What's gonna happen in winter? In my other house where I have a bigger family, usage is about 430kwh per month. Somebody please hear our cry. This is so frustrating. As for the physical reading, I will not even get started.

But having read reviews from other people I can tell we are being ****** here. We need to report stss to an authority because they are not even willing to do anything about it.