T
Thozama

1 reviews | Active since Nov 2023

08 Nov 2023, 22:46

Outstanding Customer Service

Technician Stewart, Seyati were very professional , friendly and have a knowledge of fixing the fault. They assured me that they won't leave until the problem is fixed and I have electricity which they did, thank you guys for excellent service. Thank you very much Simon, Lesley call center agents as well for your excellent customer service, making sure that you stayed on the line with me until you referred the matter to the technicians. Thank you again Lesley for constantly checking upon me and that my matter was resolved or not. Thank you for your patience and kindness and going an extra mile STSS team. Much appreciated Thozama

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Replies (1)
Stss Prepaid Metering
Stss Prepaid Metering's reply09 Nov 2023, 07:24
Official
Thank you for your kind words! We're delighted to hear about your outstanding experience with our team. We take pride in our professional and knowledgeable technicians and our dedicated call centre agents. We're thrilled that they were able to resolve your issue promptly and efficiently.