PS
Patrick S
1 reviews | Active since Aug 2016
11 Sept 2020, 10:35
Nightmare service provider !!!
This service company takes the cake for bad service ! Following a month of their metering app not working (since 31st July ) they finally advise me that I am in debit for 78 cents and then within 10 minutes suspend my service. After numerous emails asking for statements - which I have had no response to - I now sit wondering when I will be switched off again. I have already deposited R4000-00 into my wallet for September but was again switched off yesterday - and still no response to my emails. All the tenants in this complex have the same problems !!!
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Stss Prepaid Metering's replyOfficial
11 Sept 2020, 11:15Thank you for allowing us an opportunity to respond. Kindly be advised that one of the Call Centre Supervisors will be in contact with you shortly, regarding the navigation of the application in receiving notifications, requesting statements and verifying the usage on the account.
Stss Prepaid Metering's reply11 Sept 2020, 11:15
Official
Thank you for allowing us an opportunity to respond. Kindly be advised that one of the Call Centre Supervisors will be in contact with you shortly, regarding the navigation of the application in receiving notifications, requesting statements and verifying the usage on the account.