FK
Fundisisa K
1 reviews | Active since Nov 2019
25 Feb 2022, 17:18
Incoherent metering adjustments every month!
Every month I am getting R200+. Meter adjustments which I do not understand since I have no gas and when I call no one seem to even understand the calculations. Figures are thumb sucked.
A possible professional ****!
Excelent customer service though!!
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Stss Prepaid Metering's replyOfficial
28 Feb 2022, 11:40Thank you for contacting us with your matter. The Call Centre Administrator has been in contact with you and has provided insight into the factors that influence adjustments. As discussed, a technician will be onsite this week to inspect our telemetry equipment and show you the section on common property where our team upload electricity meter readings. We trust that our engagement with you has been helpful and do apologise for the inconvenience.
Stss Prepaid Metering's reply28 Feb 2022, 11:40
Official
Thank you for contacting us with your matter. The Call Centre Administrator has been in contact with you and has provided insight into the factors that influence adjustments. As discussed, a technician will be onsite this week to inspect our telemetry equipment and show you the section on common property where our team upload electricity meter readings. We trust that our engagement with you has been helpful and do apologise for the inconvenience.