I would just like to give Thabo 100 stars for helping me recharge my electricity tokens, I have been in contact with STSS consultants for the past three days but none could help me

I would just like to give Thabo 100 stars for helping me recharge my electricity tokens, I have been in contact with STSS consultants for the past three days but none could help me. First I thought my meter had not been upgraded, then I thought the batteries had run out, but Thabo did a great job in helping me identify the fault. It took us the whole morning to figure out what was wrong, and I was not only panicking, I had given up. At one point he asked me to go to the security guard at my complex and ask him to restart the electricity booth*(what's that box called?), but that did not work. It turned out that the meter itself was faulty, so he asked me to go to my neighbour's house and ask to use his meter to recharge mine. He was very patient, and calm. Thank you Thabo for making my day.