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Maine M

1 reviews | Active since Mar 2012

05 Dec 2022, 12:23

Excellent customer service!

I was assisted by Shepherd Koza. Extremely helpful throughout the entire process. Did not close the chat which I started more than 2 hours before resolution of the issue. Their office was actually closed for the the day due to a work function but he became more than a call centre agent on the day, ensuring I got what I needed. The dude even allowed me to come for a collection after hours.

I really appreciate his efforts and excellent customer service! He’s a hero!

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Replies (1)
Stss Prepaid Metering
Stss Prepaid Metering's reply05 Dec 2022, 12:25
Official
Thank you for the wonderful feedback and for celebrating excellent service. We are proud to have Shephard on our team.