Error code on device and unable to load electricity

Item: Stss Prepaid Metering
Rating: 5
Author: Nandi

I had an error code showing on my device and was able to load electricity. Called in and was assisted well. The gentleman who assisted me was patient and shared the root cause of the issue and some insights on what to do they next time it happens. Happy with how the issue was resolved.

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Replies (1)

Stss Prepaid Metering's replyOfficial

08 Feb 2023, 10:01

Thank you for the detailed feedback. We are delighted to hear that you were assisted quickly and that you have the information required to resolve the issue in the future should it reoccur.

Stss Prepaid Metering's reply08 Feb 2023, 10:01

Official

Thank you for the detailed feedback. We are delighted to hear that you were assisted quickly and that you have the information required to resolve the issue in the future should it reoccur.