MD
Margareth D

1 reviews | Active since Dec 2020

11 Jun 2021, 21:40

Electricity commercialised

When you buy electricity from stss, you only get pin after 24 hrs when payment reflect in their system or one has to request for an emergency token of R100. If you call R25 is deducted from your account. Recently l was told l owe them more than R200, which they claim was a system error on billing rates. I moved out of the flat, unfortunately they have taken that money from the new tenant renting the flat. The new tenant has been greatly inconvenienced. As far as lm concerned, l don't owe prepaid electricity, they should deal with their incompletency. It is my wish that the government come to our rescue, electricity is a basic commodity which cannot be commercialised. #NO TO COMMERCIALISATION OF ELECTRICITY

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Replies (1)
Stss Prepaid Metering
Stss Prepaid Metering's reply14 Jun 2021, 09:31
Official
Thank you for contacting STss. We are unable to locate the STss Account based on the information available from Hello Peter, we kindly request that contact be made with us directly as our team would like to investigate the specifics related to the matter.